I go back to the shop.  I am later than I would like and have difficulty parking.

The girl who sold me the deal is there (and she speaks good English).  I join the queue of about 5 people.  Not many except that there are only two assistants and each person takes at least 10 minutes.  We smile at each other in recognition.  It’s a weak smile from both of us.  She, probably because it’s been a long day (it’s already gone 6.30) and me because I am here again.

I notice a guy in the queue in front of me.  He was here on Friday too.  He had bought one of those mobile things for the pc.  Only it didn’t work properly since he tried to change from pay-as-you-go to a contract.  It seemed as if ‘the system’ couldn’t cope.  He was as unsuccessful as I was on Friday and was back to try again.  I nearly suggested we go for a drink!

Eventually I get to the girl.  She smiled and said she knew I would be here.  She went through the same things the girl on Friday had …….. and, in fact, from my perspective, it seemed that the girl on Friday just didn’t wait long enough.  On the same screen the girl had given up on, the system seemed to hang………..and hang…………….and hang………….but this girl knew the system better and we waited.  In fact, she served other customers whilst we were waiting.  But eventually it all came good and I am the proud owner of a new Blackberry!  Now, all I have to do is to set it up!!!!

But, in the end, I was in the shop for about an hour and a half!!!!  I kept thinking that, only here, would everything take so bloody long and require more than one visit.

However, it’s done now.  Her final words were that if I had any problem to come back but she hoped not to see me!  Bless!